Effective Date: March 16, 2025

BN Associates Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors, users, clients, and business partners. This Privacy Policy explains how we collect, use, store, and share personal information across our digital platforms and in connection with our IT consulting, custom software development, cloud, cybersecurity, data analytics, and digital transformation services.

1. Information We Collect

We may collect the following types of information when you visit our website, submit inquiries, or engage with our services:

• Contact Information – Full name, email address, phone number, and mailing address
• Business Information – Company name, job title, industry vertical, and project requirements
• Messaging Data – SMS/MMS replies, opt-in preferences, and communication timestamps
• Technical Information – IP address, browser type, device identifiers, and website behavioral analytics
• Service Engagement Data – Interaction data associated with IT consulting engagements, marketing outreach, or service delivery campaigns

2. How We Use the Information

We use the information we collect to:

• Deliver custom software development, IT consulting, cloud solutions, cybersecurity, and digital transformation services
• Respond to inquiries and improve customer experience across our service lines
• Support analytics, campaign performance tracking, and service quality enhancement
• Send service updates, alerts, and relevant notifications to clients and prospects
• Register messaging campaigns with telecommunications carriers where applicable
• Meet legal obligations and fulfill internal business operations

3. How We Store and Protect Information

We implement industry-standard administrative, physical, and technical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Sensitive information is encrypted at rest and in transit, with access restricted to authorized BN Associates personnel only. Our security practices align with our Cyber Security and Quality Engineering & Assurance service standards.

4. Sharing of Personal Information

We do not sell or rent your personal information to any third party. We may share data in the following limited circumstances:

• With third-party service providers supporting our hosting, cloud infrastructure, or operational delivery
• With SMS carriers for compliance, registration, and messaging campaign facilitation
• When required by applicable law, regulation, or lawful government authority

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

5. Opt-Out and Communication Preferences

You may opt out of communications from BN Associates at any time using the following methods:

• SMS: Reply STOP or QUIT to any text message to unsubscribe immediately
• Email: Use the unsubscribe link provided at the bottom of any marketing email
• Direct Requests: Email us at contact@bnassociates.com to update or remove your communication preferences

6. Cookies and Tracking Technologies

Our website (bnassociates.com) uses cookies, web beacons, pixels, and similar tracking technologies to analyze site traffic, personalize your browsing experience, and improve website functionality. You may disable or manage cookies through your browser settings; however, certain features of our website may be affected as a result.

7. Children’s Privacy

Our services are designed exclusively for business use by organizations and professionals. We do not knowingly collect or solicit personal information from individuals under the age of 13. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can delete it promptly.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Data that is no longer needed for business or legal purposes is securely deleted or anonymized in accordance with our internal data governance standards.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The “Effective Date” shown at the top of this page will always reflect the most current version. We encourage you to review this page regularly to stay informed of any updates.

10. Third-Party Links and Services

Our website may contain links to third-party platforms, tools, partner portals, or technology providers such as AWS, Microsoft Azure, Google Cloud Platform, SAP, Oracle, and others. BN Associates is not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party site before sharing personal information.

11. Your Data Rights

Subject to applicable law, you have the right to:

• Request access to the personal data BN Associates holds about you
• Ask us to correct, update, or delete your personal information
• Withdraw consent for future marketing communications or campaign messaging

To exercise any of these rights, please email contact@bnassociates.com. We will respond within a reasonable timeframe in accordance with applicable data protection regulations.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:

BN Associates Inc.
13873 Park Center Rd, Suite 187
Herndon, VA 20171, USA

📞 Phone: +1 (703) 853-7569
📧 Email: contact@bnassociates.com
🌐 Website: https://bnassociates.com